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Shipping Instructions:
Payment orders are normal on the same day; special circumstances will also be sent out within 48 hours, our store defaults to send YTO Express, Shentong Express; multiple defaults to Aneng, Debon Logistics; if not, we will arrange them ourselves
He express. If you want to place a large number of orders, the delivery date and payment method need to be confirmed after negotiation with the customer service.
The solution to the shortage problem: First, we will contact the consignee to inform the reason for the shortage, and obtain the consignee’s consent to change the style. If the consignee cannot be contacted, the default is
The principle of sending as much as possible according to the order. The remaining payment will be refunded to the purchaser.
Signing instructions:
When signing for the package, the buyer himself/herself, please sign after checking in person. If it is found that the quantity does not match and the goods are damaged, please seal the refusal immediately and contact the courier as soon as possible.
It is the shop owner and can be returned after confirmation. Once the receipt is signed, our shop will not take any responsibility, please pay attention! ! ! The same problem occurs after others sign, so please be sure to
Sign for!
Damage: the responsibility for damage caused by transportation will not be borne by our company(It is recommended to choose insured logistics such as Debon and SF Express). But we are obligated to do everything we can to assist customers
To solve this problem, our company will use logistics double-layer packaging, padded cushions, compact stacking and other methods to avoid damage events. Please(Or other person receiving the goods)Must be fast
The delivery staff check the quantity and appearance of the goods together(This is your right), If the quantity is wrong or the appearance is damaged, please sign and confirm by the courier.
Question 1. The courier refuses to open the inspection together
Solution: You must take the courier bill after you sign and return it to the courier after checking it.
Question 2: The courier refuses to sign to confirm the missing quantity
Solution: Just write down his phone number and name
Please read the above content carefully, it is very important to you. If you can''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''t do the above actions, we will be very sorry for the problems, and we can''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''t do anything.
Return and exchange: Return conditions---the quality of the product itself causes the product itself to have missing functions, and we will return and exchange the product.(The premise of the return is to ensure that the packaging is intact and the second
For the second sale, there will be additional packaging costs, so please return the products as well as possible packaging)But the resulting freight is borne by the buyer(Most problems can be adjusted by replacing the battery
Battery placement, thread connection... and other simple ways to solve it, sell toys and repair toys). Others, such as poor sales, not as good as expected... etc. are not the quality of the product itself
The reason, we will not provide returns and exchanges! Therefore, please carefully refer to the actual parameters of the research product as a reference guideline before purchasing.
Product quality: All products sent by our company will pass multiple inspections during production, after delivery, and before delivery, and will be shipped only if they are fully qualified. However, various uncertain factors will cause the loss of product functions.
Only 98% of the pass rate can be guaranteed, and 2% is the scope of exemption.(Except for retail products, if 2% of other wholesale products are exempted)
Picture and real object: The product picture is a self-portrait, which can truly reflect the reality of the product itself, but due to light and other factors, the picture may be slightly different from the actual object. Due to market changes and other reasons
The original factory may adjust the color and packaging method of the product and outer packaging, please refer to the actual situation.
Others: What we do is not a boutique, a handicraft, a work of art, not an electrical appliance, but a model airplane toy product, perfectionists or those who have strict requirements on products, please turn around gorgeously and elegantly
detour. Transportation is done by a third-party logistics company, which is beyond our control. The transportation time is affected by many factors such as weather, vehicle arrangements, traffic conditions, etc. The estimated transportation time
Time is for reference only, not as the content of the contract, nor as a reason for return.
Buyers should read the above terms carefully and take effect from the time of order. If you have any objections, please confirm with our staff before ordering.
With particular emphasis on:【Return and after-sales service】
1. Our customer service must be notified before the return and exchange, and the return and exchange can only be done with our consent, otherwise we have the right to reject it!(If there are quality problems in retail, customers can be compensated according to the actual shipping cost
Customer, refuse to accept all pay on delivery packages) For logistics returns, please attach a return list so that the workers can receive the goods for inspection.
2. After the customer places an order, please check the notice of this site or contact the after-sales personnel of this site to obtain the order number, and pay attention to the order number. If you encounter any problems, please actively contact the courier company and the staff of this site
To resolve. This site is not responsible for delays caused by express delivery. We will try our best to negotiate with the courier company to help deal with the problem.
3. In case of request for return and exchange, the customer must ensure that the goods are packaged intact, unused, and the product is not damaged, and does not affect the second sale of the product.(If the returned goods do not meet the standards, this site will
20% handling fee charged), The return shipping fee shall be borne by the buyer.
4. Our company has quality inspectors to conduct strict inspections on the products before, during, and after delivery, to ensure that the product quality is 100% free before shipment, but due to various uncertain factors, our company can only
It is guaranteed that 97%-98% of the product quality is free after arrival, and 2%-3% is the scope of exemption. For the goods sent by our company, please check the goods first, and then sign for receipt. When it is found that the quantity is incorrect or the product is damaged,
Please stop signing immediately and get in touch with us as soon as possible. Contact our customer service staff, negotiate and deal with it, do not sign blindly, all authorized signing or signing on behalf of the consignee is regarded as the consignee himself or
Authorized by the consignee. Thank you for your cooperation!