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First, the receipt instructions
1, within 7 days of receipt(Take the date of receipt of the bill of operation)If you find the functional failure product, please contact us in time. Not acceptable overdue.
2. The customer will be worthy of satisfaction with the product color or style, but not necessarily guaranteed(If the warehouse inventory cannot meet the requirements). If the color and styles do not match, they will not be returned.(Customers can indicate that they can be delivered as required, they can do shortiter processing.).
4. When the customer is receiving, it is found that the outer packaging is damaged, and it needs to be opened. If there is a product, if there is a product of transportation problems, please let the relevant transportation company will increase the proof of fresh storm, and will prove Provided to us, we will help our customers pay their claim.
5. If the goods are not received, if the goods are damaged or lost due to logistics, we will not bear the relevant responsibility.
6, all customers please protect the complete, accessories or related materials of the product packaging, the products themselves have quality problems, we will give returns in the specified time.(And the buyer is the main concept of after-sales, the return of the trading is borne by the buyer.)
Second, the return instructions
1. The following conditions cannot be enjoyed: the return product packaging is incomplete, accessories or related materials are not uniform; unauthorized repair, modification; not used, stored; beyond the product shelf life; return product paste the label, product Hair fake.
2. When the customer is discovered, when returning to the product quality problem, the customer is required to return to our company, the freight customer mat pay, Jiangsu, Zhejiang and Shanghai area can negotiate express return. After receiving the goods, the company will pick up the freight and the actual cost of the goods, if the customer will return the delivery or other means in the event of the customer service, the company will refuse to sign.
3, return package will be returned with real name(Fill in the ordering name)The return package must be communicated with the customer service and passed the return list. The return package must be attached to the return package to facilitate the staff to save time and effort when the package is available, and improve the efficiency to be better services for customers.
4. If you do not communicate directly with customer service before the return, you will not accept it.
5, is not satisfied, in imagination, there is actually no quality problem returned, do not accept, return transportation fee is paid by the customer.
6, do not return non-funded goods, if there is this product, we will not be returned.
7, return process: 1, add a return registration form ---- 2, will fill the hair, after the after-sales customer service confirmation --- 3, return the bad goods, return registration form and send it back. - 4, received the acceptance opinion of this return within three days after receipt of the return, maintained and after-sales customer service. After the accounting is correct, the amount of retreating goods will be calculated, return your Alipay account.
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