1. Picture color difference:Our shop is taken in kind. The colors are professionally proofread and are the closest to the real thing. Due to personal understanding of colors and the difference in monitor color, it is normal that there may be similarities and differences with the real thing, not a color difference, and the color is subject to the real thing. We will not refund the shipping cost for any return or exchange on the grounds of chromatic aberration.
2. Delivery time:Orders placed and paid before 4 o’clock from Monday to Friday will generally be shipped on the same day. Orders paid after 4 o’clock will be shipped the next day. In case of special circumstances, they will be postponed. On Sundays, the company will not deliver goods due to the company''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''s rest, and will be shipped on Monday; in case of holidays, the specific delivery time will be notified separately on the store homepage before the holiday.
3. Express service:Our store defaults to Yunda, Tiantian and Shentong Express. Hong Kong, Macao and Taiwan default to SF Express. Message express is not supported. We will try our best to choose the courier company that can be reached. If you want to send other express, please communicate with customer service first. Buyers who want to send SF express in urgent need , Please contact customer service to make up the difference. Large quantities of orders can also be sent to Aneng or Debon Logistics, but if the buyer needs to pick up the goods by the logistics company, please choose carefully. After the express delivery is successful, the speed of the logistics is beyond our control. Please understand that you should not give us bad reviews on the grounds of logistics.
4. Signing issues:Before signing for receipt, please open the package and inspect the goods first, and then sign for receipt after confirming that the goods are in good condition and accurate. If the courier asks to sign before inspecting the goods, you must first check the package for damage, confirm that the outer packaging of the product is intact, and then sign. If there is damage, please refuse to accept it. Do not give the signed list to the courier. Take it yourself and inspect the goods in front of the courier, and then give it to the courier after confirming that there are no problems with the goods. Otherwise, if there is a problem, the courier will not bear the loss.
5. Return and exchange issues:This shop supports 7-day unreasonable return of goods. If the quality problem is not the responsibility of the shop, the buyer shall bear the return shipping fee. The return and exchange caused by the product quality problem and the responsibility of the shop shall be borne by the shop; the shop refuses to receive the payment. Items, self-pickup items, SF Express items, and postal parcels. For the return and exchange of our responsibility, the buyer should pay the freight first. After receiving the return, we will refund the freight you paid via Alipay. For products that have been used and affected the second sale, we will not return or exchange them, please understand!