Customers need to follow the following maintenance procedures.
1. Please contact the staff in Taobao, QQ, telephone and other communication tools first to understand the malfunction of the digital product you need to repair.
2. After the staff understands the situation, they will preliminarily report the repair price based on the failure.
3. After the customer decides to repair according to the situation, send the machine to this repair center.
4. After receiving the machine, we will immediately reply to the customer to confirm the receipt of the machine, and immediately arrange for the maintenance master to detect the machine failure to determine the final repair cost. Within two working days, we will quote the customer to determine whether to repair or not. After the customer agrees to repair, use Alipay to pay Then we send the repaired machine back to the customer.
5. We do not charge any fees for the machine that the customer does not repair, and return it as it is(Customer is responsible for postage).
6. After receiving the machine, the customer confirms the Alipay payment and gives a fair evaluation (the transaction ends).
7. After-sales: the parts that are normally repaired and replaced in this center(Non-human damage)The warranty is three months, except for wearing parts.