All products in this shop are genuine and support anti-counterfeiting query(Except for sub-brands).
【Buyer must read】: For products shipped by our company, there are quality problems or lack of delivery during the process of sales or use, please contact us in time, we will solve it for you as soon as possible, and give you a satisfactory answer, our inventory changes greatly , Some products may be out of stock temporarily. After delivery, we will keep the delivery slip and notify the customer in time to confirm the receipt. We will refund the difference in place on the same day:
【 buyers must-read】 : where the company shipped goods, in the process of sale or use or any quality problem with less hair please do not hesitate to contact us, we will give you the first time to solve, and give you a satisfactory answer, our inventory change is bigger, some products may be temporarily out of stock, we will keep the delivery bottom single retained after delivery, and timely notify the customer, confirm the goods we will return the difference in the day in place:
1. After the goods arrive at the receiving place, no matter whether the outer packing box is damaged or not, you need to open the box for inspection, and you must inspect the goods in person(Recommended current weighing)And check with our delivery note, after confirming that it is correct, sign the receipt. After the customer signs the receipt, the default is that there is no objection to the quantity and category of the product, so after signing the receipt, complaints about shortage of goods will not be accepted; if the product is damaged due to transportation problems, please Let the relevant transportation company issue a certificate stamped with the official seal, and provide this certificate to us, and we will assist the customer in claiming; if the goods are damaged or lost due to logistics, we will not bear the relevant responsibility.
1. The arrival of the goods arrived at the place of receipt, no matter whether the outside packing damage, need to be out of the examination, be sure to face to face inspection (suggest the weighing) and mononuclear to our delivery, later confirmed receipt, after customers to sign for the default delivery quantity and category of product have no objection, so after receipt not accept complaints about less goods; Products damaged because of transport problems, if any, please let the relevant transportation companies, according to build official seal to prove, and will provide to us, this proved by to assist our customers to claim for compensation; If the goods are damaged or lost caused by the logistics, we will not bear the related responsibility.
2. We implement the long-term guarantee system for long-term wholesale customers. Customers who take a small amount of goods, we execute in accordance with relevant regulations(Return and exchange for non-human quality problems within 7 days, warranty within 30 days, warranty for energy products within 180 days). When the customer finds the product quality problem to return, please return it to our company by ordinary express, and the freight is paid by the customer. If the customer returns directly without communicating with the customer service, we will not accept it; our company does not accept delivery.
2. Long-term wholesale customers we shall practise a system of long take long bao. Small amount with the customer, we are executed according to the relevant laws and regulations (non-artificial quality problem within 7 days return, warranty, within 30 days of energy product warranty within 180 days). Customer product quality problems found in return, please use ordinary Courier back to our company, the payment of freight customers.if the customer without communication with the customer service, direct return, we will not be accepted ; We won&39;t accept to pay.
3. The buyer is unsatisfied or unsatisfied, or bought the wrong as the reason, the product actually has no quality problem, we will not return or exchange;
3. Buyers are not satisfied or not to sell, buy on the grounds that he was wrong, actually no quality problem, we will not return;
4. The warranty product needs to be returned within the warranty time, and the product appearance is complete and can be guaranteed. Unauthorized repairs and modifications; products that are not used and stored in a normal way are not covered by the warranty.
4. Warranty products need to be returned within the warranty period, product appearance can complete warranty. Unauthorized repair or modified without authorization; Not according to the normal method of use, and storage of product is beyond the scope of the warranty.