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common problem
Warranty Policy
AEGISMAXProduct implementation country”Three guarantees”(Only limited to products purchased in mainland China), But does not provide on-site service. During the warranty period, the following repairs will be charged:
1.Damage caused by use, maintenance and storage not in accordance with the requirements of the product instructions;
2.In AfricaAEGISMAXDamage to products purchased by authorized distributors due to quality problems;
3.Damage caused by personal overuse.
4.Failure caused by external causes such as force majeure such as natural disasters. If the product has passed the warranty period and there is a problem, the repair will be charged(Cost)
Washing down sleeping bags
The down sleeping bag can be hand-washed. Soak the hand-washing with a special down detergent and rinse it off. Do not rub it too much or twist it. Air-dry or dry after washing, pat lightly after confirming that it is dry, and store it in a sleeping bag storage bag after it swells naturally.Do not use alkaline detergents, twisting, and fire drying for washing down sleeping bags.Regular cleaning of down sleeping bags helps to maintain the best performance of the product and ensure the long-term service life of the product. Although you can wash down products yourself, we still recommend that you take the down sleeping bag to a professional down washing shop for cleaning.
Down sleeping bag storage
1.Put the sleeping bag in the loose nylon provided/Mesh bag(Do not put in filled or compressed bags), To ensure that the sleeping bag maintains good performance throughout its life. If the sleeping bag is placed in a narrow bag, it will limit its insulation performance, which may be harmful for too long.
2.When not in use, put the sleeping bag in a cool and dry place.
3.Before putting the sleeping bag up, be sure to dry it thoroughly. If you put a damp sleeping bag away, it may get moldy. An effective way is to dry the sleeping bag outdoors and avoid direct sunlight. When drying the sleeping bag, turn out the inside of the sleeping bag
Temperature scale problem
Although our temperature scale has passed rigorous simulated environmental tests and a large number of volunteers field tests to meet the scientific data of the general environment, the temperature scale is only for reference, because the warmth of the sleeping bag depends on the environment, the method of use, and the physical fitness of the user. Different to different, please make a full estimate to avoid unnecessary trouble and danger.