1. If the buyer has any questions or specific requirements, please ask the customer service staff, and the customer service will definitely answer all your questions. If the customer service is busy, please give the customer service some time.2. The registered products are generally available, and the buyer can directly take the payment; if there is a special situation such as out of stock, the seller will take the initiativeContact you and go through relevant refund procedures.
3. Jiangsu, Zhejiang and Shanghai will generally arrive within 2 days after delivery, and within 3-5 days for other areas (may be delayed on weekends). If it is not overdue, please take the initiative to contact us. Check order order logistics status: log in "My Taobao"-"purchased baby"-click on the courier under the information on the right side of the screen"logistics"(Surface mail)The icon of a small car below-there is the name of the courier company and the tracking number at the top of the screen; you can also directly click the tracking information below.
4. When receiving the package from the courier company or post office staff, the recipient must pay attention to the quantity of items in the package and whether the accessories are complete on the spot; whether the appearance of the product has obvious damage caused by falling, bumping, squeezing, or pressing . Please sign for receipt after confirming that it is correct. Some express delivery requires signing and then unpacking. You can agree to the express request, but the express cannot go away after signing. If you find that the product has appearance or missing accessories on the spot, please immediately Get in touch with the owner on the spot. Otherwise, if you file an objection after you have signed and the express has left, our shop will not be responsible. After there are no problems with the appearance, accessories, etc., you can let the courier leave; if you find that the product has quality problems during subsequent use, you can contact us again, and we will deal with it according to the way of replacement within 15 days.
5. The goods are sent according to the address you provided to our shop, if you are the person who signs the parcel letter(Such as your family, colleagues, guards, classmates, etc.)The sign for is deemed to have been signed by you.
6. We will close the relevant transactions for those who do not buy, and will not complain to buyers.
7. If you are satisfied with the items you purchased, please don’t forget to tell your friends that good things should of course be shared together; in addition, don’t forget to give us an objective evaluation and support us; if you have any doubts about our services If you are satisfied, please take the initiative to communicate with us, and we will try our best to properly solve it; please do not give a middle or bad review without communication, which may affect the enthusiasm of the customer service staff to provide you with follow-up services.
8. Finally, I wish you a happy shopping, remember to visit our store often.
Our store does not charge the shipping fee according to the actual freight, and can send express according to customer requirements, our store can contact express: SF, Zhongtong, Shentong, Yuantong, EMS, home delivery, etc.