Delivery Method
one.Home mention
Matters needing attention:
1.Self mention time: Monday to Friday,09:00-18:00(In case of national statutory holidays, the holiday time published by this franchise store shall prevail. Please pay attention to it then)
2.Self mention location:Room 215, Unit 5, Upper Floor, Yipin, No. 9 West Santiao, Anningzhuang, Haidian District, Beijing
3. Contact person for mentioning: Mr. Liu Miss Xiao
4.Contact phone number:010-82437408 15010428840 13241275194
5.Before you come, please make an appointment with the customer service in advance,And specify the specific model and price.
two·Payment method
1. For customers who come to pick up,Pay with Alipay,Cash is also accepted/Cheque/Three payment methods for card transfer
2. Choose the check payment method, the customer needs to fill in the check content completely by himself(Payment in5000Yuan or5000More than RMB, the goods can be picked up after the payment is in the account); Do not accept checks with passwords.
Three·Express shipping
1. The express delivered by our shop is delivered according to the express company selected by the customer service staff and the customer at the time. If no express delivery is discussed, the delivery will be delivered by the monthly settlement express company that can reach the customer and signed by the company by default.(As a monthly settlement customer, the safety of the goods is guaranteed). If there is any change, please inform the customer service staff by Wangwang or phone before 6:00 pm. After 6:00 pm or the goods have been sent out, they cannot be changed.
2. Delivery time: goods photographed and paid on the same day at 6 pm every day:00Ship before point. If the goods are photographed and paid in the evening, the goods will be sent out in the morning or afternoon of the next day, and it may be postponed on holidays.
Four. After-sales service
1.All products sold in our shop will be returned, exchanged and repaired in case of quality problems, and strictly in accordance with the three guarantees of relevant national products(7Refundable, exchangeable and repairable within days;8-15Exchangeable and repairable within days(Our shop is extended for one month)). The service time for return, exchange and repair shall be counted from the date of receipt of the goods. The return and exchange service does not include the following situations: man-made damage, damage caused by improper use, damage caused by force majeure(Earthquake, fire, etc.)And the product was disassembled.
2. Freight issues arising from returns, exchanges and repairs:
1)Within seven days after the receipt of the goods, if there is a quality problem with the goods themselves, the shipping costs for the return and exchange shall be borne by the seller; within the warranty period seven days after the receipt of the receipt, due to the quality problems of the goods themselves, the buyer and the seller shall bear their own shipping costs. freight;
2)If it’s not the quality of the goods, it’s just that the customer didn’t read the instructions carefully(Or do not consult our shop in detail), And cause the goods to be unsuccessfully used, and the freight caused by the misjudgment of return shall be borne by the buyer.
3.Judgment of product quality
If the product has quality problems, please go to the manufacturer''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''s after-sales service center for testing and issue a test report(If the after-sales service center of some manufacturers cannot provide the test report, a maintenance inspection document is required)If the test report confirms that it is a quality problem, then return the test report, the defective product and the complete packaging accessories to our company for return and exchange procedures. If it is damaged or lost, we will not be able to handle it for you.
4.Special note,No refunds and exchanges will be processed under the following circumstances:
1)Any products not sold in our shop(Serial number does not match);
2)For out-of-warranty goods(Goods beyond the warranty period of three guarantees)The warranty will not be accepted;
3)Product quality problems caused by unauthorized repairs, misuse, collision, negligence, abuse, liquid intake, accidents, alterations, incorrect installation, or tearing up or altering labels, machine serial numbers, anti-counterfeiting marks, and non-return and exchange services Within range
4)The product''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''s outer packaging, attachments, manuals are incomplete, the invoice is missing or altered, and no return or exchange service will be provided;
5)Non-commodity quality issues, such as compatibility issues, dissatisfaction with color, appearance, shape, etc., are not quality issues and are not within the scope of return and exchange services;
6)The normal wear and tear of the goods is not within the scope of the return and exchange service;
7)Digital,ITThe faults that can be eliminated through the software upgrade of such commodities are not within the scope of the three guarantees, as long as they are sent to the local manufacturer''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''s designated or special after-sales service center for upgrade.
8)Open the original packaging of the sealed product(Such as a one-time seal or tape seal is opened);
9)The product has been used.